About Stratco
Stratco is a proudly Australian-owned business with over 75 years of excellence in innovation, manufacturing, and customer service within the building industry. With an expanding presence across Australia, New Zealand, and select international markets, Stratco is committed to delivering high-quality products, trusted partnerships and exceptional customer experiences.
Your next chapter
Working closely with and reporting to the Store Manager, you will be a key member of the Fyshwick retail store team and will often be the key point of contact with our customers. You'll blend customer service savvy with product know‐how, ensuring shoppers find exactly what they need!
Broadly, your responsibilities will also encompass:
* Providing excellent customer service
* Guiding customers through the design process
* Ensuring products are correctly priced and displayed, maintaining store stock levels
* Collaborating with other team members to keep the store running smoothly
* General housekeeping to ensure our store is always presentable
* Participation in training and personal development sessions
* Adherence to Stratco safety and other policies, ensuring a safe working environment
The individual
* Exceptional customer service and sales skills
* Experience within a similar environment (retail or sales)
* Availability to work full-time hours across a rotating roster
* Willingness to enhance the customer experience by working with enthusiasm and energy
* Good computer skills and eagerness to learn the Stratco design process
* Previous design consulting or building experience highly desirable, but not necessary (CAD skills an advantage)
Life at Stratco includes
* Holistic Wellness & Mental Health Support
* 24/7 EAP to team members & family
* Flexible Working Arrangements
* Team Member Discounts
* Professional Development & Career Growth
* Competitive Remuneration
* Positive Workplace Culture & Inclusion
We value integrity, accountability, and respect. At Stratco, we are committed to building a diverse and inclusive workplace and welcome applications from all backgrounds.
At Stratco, Safety is paramount, and we take every measure to ensure our team members 'Return Home Safe'.
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