At The Reject Shop, we're not just any retail business – we're a place where value meets variety, and where energy and purpose drive everything we do. We're on the lookout for an exceptional Store Manager to take the lead at our Goulburn store and help us deliver a fun, engaging and customer-first experience. This isn’t your average retail role – and we’re not looking for an average leader. We're after someone who thrives in a fast-paced environment, loves people leadership, and is ready to roll up their sleeves to make every day better for our team and our customers. If you’re currently in a retail leadership role and ready for your next challenge, this is an opportunity to grow your career with a brand that truly values its people and purpose. What you’ll be doing: Lead from the front – create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed. Own the numbers – drive store performance through strong operational execution and achieving sales targets. Champion customer service – ensure every customer walks away with a great experience. Develop and inspire – coach and grow your team into retail stars. Keep it safe – make sure your team and store are operating in a safe and supportive environment. Problem-solve like a pro – tackle day-to-day challenges with confidence and calm. What you bring: Proven leadership experience in a retail or customer-focused role. A natural ability to motivate and influence – you get the best out of people. Strong communication and organisational skills. A passion for customer service and team development. A solutions mindset and the drive to get things done. What we offer: Competitive salary annual bonus (up to 10% of your salary) Team Member discount for you and your immediate family Work-life balance – rotating roster, work only 1 in 3 weekends and flexible work options Paid parental leave for primary and secondary caregivers Employee Assistance Program (EAP) – free, confidential support for you and your family Instant access to your pay with Humanforce Thrive Be part of a supportive, inclusive, and fun culture where your wellbeing matters Ready to take the next step in your retail leadership journey? We’d love to hear from you. Apply now!