Queensland Shared Services (QSS) is seeking an accomplished and customer‐centred senior leader to lead the delivery of high quality, contemporary payroll services across Queensland Government. This is a pivotal leadership role with accountability for workforce outcomes for thousands of employees across the state.
You do not need to have experience in payroll or HR; your direct reports and teams possess these technical capabilities. The role requires a leader with extensive experience leading large teams of 100 or more staff delivering services.
As Director, Payroll Services, you will provide strategic leadership of large, multidisciplinary teams and play a key role in shaping the future of payroll service delivery within QSS. This includes leading and influencing significant change initiatives, strengthening service performance, and delivering a major payroll service and process transformation.
This role requires an engaging, inclusive leader who combines extensive people leadership with a solid background in leading change and creating an environment where staff can perform at their best.
About You
You are a senior leader with a proven track record of leading large, geographically dispersed service delivery teams through complexity, change and transformation. You are equally comfortable operating at a strategic level and engaging deeply with operational issues when required.
You Will Bring Experience In
* Strategic leadership of large service delivery functions of 100 or more staff, balancing people leadership, service performance, risk and customer outcomes
* Extensive experience leading large teams, creating the conditions for high performance
* Driving organisational change, continuous improvement and service innovation in complex environments
* Establishing and maintaining strong partnerships with senior stakeholders and customers grounded in trust, collaboration and accountability
What's On Offer
* A salary package from $166,623 to $174,339 per annum plus 12.75% employer superannuation contributions and 17.5% leave loading (total remuneration value from $190,387 to $199,204)
* Access to a range of generous leave entitlements, flexible work options and health and wellbeing programs to help manage your work‐life balance
* Generous salary packaging and learning and development opportunities to grow your career
* A commitment to a culture that respects and promotes human rights, inclusion and diversity, where people feel respected, valued and engaged
* A workplace that promotes respectful relationships and gender equality and a culture of zero tolerance of violence
* Passionate provider of equal employment opportunities and embracing diversity, actively encouraging applications from any background
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