Join or sign in to find your next jobJoin to apply for the Customer Relations Consultant role at BT15 hours ago Be among the first 25 applicantsJoin to apply for the Customer Relations Consultant role at BTEntry level opportunity for committed customer service superstars seeking a long-term career in financial servicesFull time paid training provided12 month fixed term contract starting in late July, 2025 and based in BarangarooJob DescriptionEntry level opportunity for committed customer service superstars seeking a long-term career in financial servicesFull time paid training provided12 month fixed term contract starting in late July, 2025 and based in BarangarooBT is one of Australia's leading wealth management brands. As part of Westpac Group, BT has been helping Australians build and protect their wealth since 1969. We provide investment and superannuation solutions to help you prepare for today and tomorrow. We aim to provide a dynamic, supportive, friendly environment and culture for all.We have a drive for success and offer genuine career growth and development opportunities for committed team members looking for a career in financial services. BT Customer Relations is a fun and fast paced environment with an award winning office located in Barangaroo. You will thrive in an office-based corporate environment, and this will be your home base but you will need the self-leadership and maturity to work from home if it is required (subject to business needs).How will I help?As a Customer Relations Consultant within BT, you will thrive on being able to assist a diverse range of customers with their superannuation while tackling complex and interesting problems. You will be working in a high energy environment, that is highly structured, monitored and collaborative.This is Barangaroo based contact centre role operates on a Monday to Friday rotating roster between 8:00am and 8:00pm.What do I need?We are on the lookout for committed customer service super stars, who are looking to expand their career into superannuation, no previous superannuation experience necessary. To take full advantage of our full-time paid training and development, you'll only need the following:Strong customer service experience, such as retail, hospitality, telco, or any customer service industryAbility to commute to Barangaroo for full time work, on a 5 day a week rotating, Monday to Friday roster between 8:00am and 8:00pmStrong customer focused mindset and experience supporting customers and their escalations through empathy, creative problem solving and ownershipMust be a confident team player, able to work independently ,dealing with high call volumes with the maturity to work from home if required (subject to business needs)Strong written and verbal communication skillsComputer literacy with an eye for detail and ability to proficiently multi-taskNo banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!Why join us?We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!A variety of leave options including Culture, Lifestyle and Wellbeing leaveTailored learning and development opportunities to help your grow your career within the bankLots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiativesCreate your future todayTo get started, simply click on the APPLY or APPLY NOW button.We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here .Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionSales, Business Development, and EducationIndustriesBanking, Financial Services, and Investment BankingReferrals increase your chances of interviewing at BT by 2xGet notified about new Customer Advisor jobs in Barangaroo, New South Wales, Australia.North Sydney, New South Wales, Australia 2 weeks agoQantasLink Customer Service Officer - SydneySydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoClient Care Advisor | Full-Time | SydneySydney, New South Wales, Australia 4 days agoQueens Park, New South Wales, Australia 1 week agoCustomer Solutions Advisor - Part time - QVBSydney, New South Wales, Australia 3 days agoMarket Street, New South Wales, Australia 2 days agoCustomer Solutions Advisor - Part time - UltimoCammeray, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoCustomer Service Representative (Friday 9am - 4pm, Saturday & Sunday 1:30pm - 10:00pm, Monday 12:00pm - 7:00pm)Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoCustomer Service and Logistics SpecialistCustomer Service Consultant (all genders)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoCustomer Solutions Advisor - Full time - ParramattaParramatta, New South Wales, Australia 1 week agoCustomer Service Representative Fraud - ScamsSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoWe’re unlocking community knowledge in a new way. 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