Job Description:
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We are seeking a seasoned Vendor Relationship Manager to join our Wealth & Capital Markets team on a 4-month fixed term contract. This role plays a critical part in ensuring that key service providers deliver high-quality, efficient, and cost-effective services that align with our standards and strategic goals.
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Your Key Responsibilities Will Include:
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* Managing regular vendor performance reviews and governance forums
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* Building and maintaining strong, long-term relationships with approved service providers
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* Overseeing vendor compliance with contractual agreements, SLAs, and our risk and governance frameworks
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* Supporting operational teams with budgeting, contract renewals, and vendor selection processes
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* Reviewing invoices and ensuring billing accuracy against agreements
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* Identifying opportunities to improve service quality, efficiency, and cost-effectiveness
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* Providing clear reporting and insights to stakeholders on vendor performance and outcomes
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* Ensuring vendor participation in incident management and post-incident reviews
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* Collaborating with the Commercial Management team on contract renewals and risk management
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About You:
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To be successful in this role, you will have experience in vendor or third-party service management, ideally within financial services or a regulated industry. You should also possess strong relationship management skills, with the ability to influence and negotiate with stakeholders. Additionally, you will need a detail-oriented and proactive approach to monitoring performance, managing risk, and driving improvement.
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Benefits:
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You will enjoy a range of great benefits, including access to professional development opportunities, flexible work arrangements, and a supportive team environment. Our company values diversity and inclusion and is committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.
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What's Next?
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If you're a motivated and experienced professional looking for a new challenge, please submit your application today!