Join Our Team at Tradelink – Be Part of Something Bigger! As a Branch Assistant, you’ll be the first point of contact for retail and trade customers, guiding them through product selections, providing tailored solutions, and ensuring they receive top-notch service. Your role will be a mix of customer interaction, sales support, and relationship management. This is a full-time role based in Caloundra, QLD. Your responsibilities: Assisting retail and trade customers with product selection and orders Building relationships with key partners like local builders and plumbers Managing local deliveries representing the Tradelink brand with professionalism Providing consultative advice to help customers achieve their renovation goals Creating quotes, processing sales, and following up on orders Managing an account base and supporting store operations Collaborating with your team to maintain a high level of customer service What you’ll need to succeed: Industry Experience : Plumbing industry experience or knowledge of plumbing products or wholesale/trade sales experience would be highly beneficial. Consultative Sales Skills: You should be comfortable engaging with customers and providing tailored recommendations. Team Player Attitude: We value hard-working, adaptable team members who contribute to a positive work culture. Strong Communication: You’ll be working closely with experienced tradespeople who expect efficient, knowledgeable service. Driver’s Licence and Forklift Licence: Holding a valid drivers licence is a requirement, holding a forklift licence is preferred. Your new Company: Tradelink isn’t just another business – we’re a dynamic powerhouse of 200 locations and 1300 team members across Australia. We reward hard work, invest in our people, and foster a culture that’s supportive, vibrant, and full of opportunities. With career progression, a profit-share scheme, and hands-on learning, you’ll be set up for success from day one. Tradelink reward their staff through a generous profit share scheme (a share in the Company’s profits based on the businesses successes and individual contribution), as well as exciting career progression opportunities. With a strong client focused mindset, Tradelink value and endorse a fun and vibrant culture. For more information, visit: https://tradelink.com.au/ Join our team: Careers are made from experiences, and this is your chance to take on a career defining role. If you’re ready to take the next big step and play a pivotal role in the next chapter of Tradelink’s growth, please apply now with your resume and cover. Please note: Only successful candidates will be contacted for the next stage of the recruitment process. As a pre-requisite for this role, candidates may be required to undertake a pre-employment medical screen, a National Police Clearance, and a Drug and Alcohol screen. Thank you for understanding .