Patient Services Officer (Medical Receptionist)
Up to $38 p.h. + Health & wellbeing programmes
Care to join the team?
Grow your career with GenesisCare and let your compassionate nature shine through. We have a permanent, full-time role available, within our Hervey Bay Oncology Clinic. In this role, you will be responsible for assisting Radiation Oncologists with all administrative tasks, including managing their daily clinic schedule, booking patient appointments and gathering required results, - as well as general reception duties. This is a patient-facing role, ideal for someone with strong organisational skills and a desire to help others, you'll be the friendly face they greet every day
Benefits of joining our team:
* Join a collaborative and energetic team, passionate about providing outstanding patient care.
* Family friendly hours, no weekend work
* Fast-paced, dynamic environment where no two days are the same
* Opportunities for further career development within GenesisCare.
* Regular wellness initiatives including staff lunches, coffee & tea, massage
* Access for all employees and their family members to free, confidential EAP support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
* Learn and grow with our award-winning development programs
* Range of benefits such as 12 weeks' paid parental leave
More specifically, you will:
* Work in a fast-paced administrative environment, where patient care remains the top priority.
* Act as the first point of contact to patients and referring doctors - both face-to-face and over the phone.
* Manage the daily clinic schedules of two Radiation Oncologists, including booking and billing consultations.
* Collate and manage patient records, including accurate data entry and filing.
* Work closely with other GenesisCare departments to ensure smooth clinic operations.
We're interested in hearing from people who have:
* Demonstrate strong time-management and organisational skills.
* Have a collaborative and flexible approach, willing to adapt as competing priorities arise.
* Show strong communication skills, with the ability to liaise with a variety of patients, staff and referring practices.
About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.
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We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.
We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.
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