Position: Full time, PermanentOur client, Kingsley's Chicken Pty Limited, is an Australian-owned and operated business serving the Canberra and Queanbeyan communities for decades.
Known for its fried chicken, grilled fillets, wraps, schnitzels, roast chicken, and chips, Kingsley's Chicken delivers delicious, high-quality food and upholds high standards of service, freshness, and value.
Kingsley's Chicken is seeking highly motivated and experienced Retail Supervisors to join their teams across multiple locations (14 positions available) in ACT & NSW.This is an exciting opportunity for individuals passionate about food service, customer engagement, and operational excellence.
Successful applicants will work closely with the Retail Managers to ensure efficient day-to-day operations, maintain a high standard of customer satisfaction, and foster a supportive team environment.Applicants must have previous supervisory experience in a hands-on, fast-paced retail or quick-service food setting and be confident in team leadership, rostering, stock control, and achieving sales targets.AQF Certificate III in Retail or Hospitality OR at least one year of relevant experience in a similar supervisory roleKey ResponsibilitiesSupervise and lead a team of front-line staff, ensuring excellent customer service and team performanceMonitor and maintain cleanliness, product display standards, and store presentationAssist with daily opening and closing procedures, including cash handling and bankingEnsure smooth store operations and compliance with food safety and health regulationsTaking inventory of goods for sale and ordering new stockEnsuring that goods and services are correctly priced and displayedEnsuring safety and security procedures are enforcedAssist in the recruitment, training, and development of current team membersSupport the Retail Manager in achieving financial targets and KPIsHandle customer complaints and inquiries in a professional and timely mannerContribute to staff rostering and shift planningOversee preparation and serving of food in line with company standardsEnsure adherence to company policies and procedures at all timesSkills and ExperiencePrevious experience in a supervisory or leadership role within the food or retail sectorStrong leadership and team-building skillsExcellent communication and interpersonal abilitiesProven ability to manage time, priorities, and customer needs effectivelyCompetency in stock management and visual merchandisingFinancial understanding and ability to assist with store budgets and reportingStrong problem-solving skills and the ability to make decisions under pressureA passion for delivering exceptional customer service and quality foodIf you are enthusiastic, results-driven, and committed to excellence in food retail, we encourage you to apply.Note: Only shortlisted candidates will be contacted.
All applications will be treated in the strictest confidence.
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📌 Retail Supervisor
🏢 Target Business Services
📍 Australia