ABOUT THE COMPANY Australian-owned, our client is a freight forwarder, 3PL and Supply Chain provider built by excellence and professionalism. Accessing and adopting modern systems and processes to navigate the current market challenges. ABOUT THE ROLE Take control of a well-run forwarding team of 4 as National Operations Manager. Working on the CW1 platform, the position will suit a compassionate, professional & experienced manager. The role demands a technically compliant forwarder with strong analytical skills. Responsible for Australian operations while working with a global network. This role is supported by a strong commercial team with a proven internal process. DUTIES • Manage and ensure the daily operations team of 4 is supported and mentored appropriately • Maintain and develop existing and potential agency supplier networks to ensure contracts are delivered • Monitor operational reporting to analyse and identify potential issues and flag process improvement opportunities • Responsible for the P/L & EOM of the business unit • Ensure both ISO:9001 & internal policies/procedures are delivered according to agreed benchmarks SKILLS AND EXPERIENCE • Direct experience managing an Australian freight forwarding operations team • Previous and competent experience working with both Import and Export Operations • Demonstrated experience creating and analysing CW1 reporting functions • Familiar with dealing with complex and varied overseas agents • A command in delivering reports and presenting to a board of directors COMPANY CULTURE Mature and settled team with a distinctly local feel. This company values loyalty and long-standing relationships. Scope for training and promotion when the opportunity arises will open doors for a long-term dedicated operator. BENEFITS • Work closely with the General Manager and Director • Career progression • On-site car park available • Market-leading technology ABOUT US Veritas Recruitment recruits across multiple verticals with industry-specific recruiters servicing a range of clients. Our divisions include Freight & Logistics, Senior Accounting & Finance, Accounting Support, Business Support and Technical & Operational positions. To find out more about Veritas and our team, visit www.veritasrecruitment.com.au THE CONSULTANT Cassie Cruttenden specialises in recruiting within the Freight & Logistics space, having worked in the Logistics space (Freight Forwarding) for 15 years before moving into recruitment in 2015 APPLY ONLINE Please click the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion, please contact Cassie on 0432 288 961