* Fixed-Term Maternity Leave Coverage
* Central Location
About Our Client
This organisation is a small-sized entity within the Public Sector, committed to providing high-quality services to the community. They focus on operational efficiency and take pride in their structured and professional approach.
Job Description
* Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
* Maintain accurate records and manage data entry tasks effectively.
* Support administrative functions, including document preparation and correspondence management.
* Assist in coordinating meetings and events for the department.
* Handle incoming calls and direct them to the appropriate team members.
* Ensure that all customer interactions align with organisational standards and policies.
* Collaborate with internal teams to improve customer satisfaction and processes.
* Contribute to the overall efficiency and success of the Secretarial & Business Support department.
The Successful Applicant
A Successful Customer Relations Officer Should Have
* Previous experience in a customer service or administrative role, ideally within the Public Sector.
* Strong communication and interpersonal skills.
* Proficiency in using office software and systems.
* A keen eye for detail and excellent organisational abilities.
* The ability to manage multiple tasks and prioritise effectively.
* Knowledge of customer service principles and practices.
* A proactive approach to problem-solving and a positive attitude.
* A commitment to delivering quality service to stakeholders in Subiaco.
What's on Offer
* Fixed-term contract within a reputable Public Sector organisation.
* Opportunity to work in Subiaco, a vibrant and accessible location.
* Professional and structured work environment.
* Chance to contribute to meaningful community-focused initiatives.
If you're ready to take on a fulfilling role as a Customer Relations Officer in the Public Sector, we encourage you to apply today
Contact: Kristin Ford
Quote job ref: JN