*
Sydney
* Hybrid
Job Description
A bit about the role:
We are seeking an experienced and highly motivated Sales Coordinator to support our growth through our travel agent partners. This is an Integral role responsible for supporting the ANZ trade team and our travel agent partners to build long term relationships, maximising sales opportunities and driving growth for HX within the ANZ market. You will be responsibility for a wide range of activities supporting our travel agent partners to drive overall engagement. These will include promotions, social media coverage, event management and famil co-ordination, front line incentives, co-op marketing, and training, to support improved revenue growth for HX through our travel agent partners. This is a unique opportunity to join the leading Expedition cruise brand in Australia & New Zealand.
Key Responsibilities:
·Day to day sales support for partner network
·Support design and execution of front-line agent incentives and competitions
·Attend national consumer/trade shows, key agency meetings, consumer events, award nights and educational trips
·Event planning and management (B2B, B2C and PR)
·Work with agent partners to deliver accurate, on brand marketing campaigns
·Liaise with agent marketing teams on creative marketing approvals and pricing accuracy
·Invoice management for ANZ team (Sales & Marketing)
·Management of distribution of commission / override contracts
·Upkeep of B2B portals (various) and Online travel training content
·Ownership of B2B social media channels
·Effective creation and delivery of B2B & B2C newsletters and comms
·Efficiently order and manage sales merchandise and trade brochures
·Maintenance of Salesforce Travel agent database
·Effectively manage escalated agent booking queries
·Answer day to day calls, emails and communication from trade partners
·Manage central ANZ Sales email account
·Co-ordinate the delivery of new campaign assets for wider team and key partners
·Professionally present and represent HX through training, webinars and events
·Attend national cruise shows, consumer events, award nights and host agency educational trips
·Work collaboratively across HX departments to drive optimal, efficient ways of working
·Support co-ordination of operational change communications
·Reporting support – as required
·Hybrid working including Home & ANZ head office (Sydney, NSW)