Job Overview:
We are seeking a dynamic Food and Beverage Supervisor to lead our team in delivering exceptional service to guests. The successful candidate will be responsible for fostering a cohesive unit, ensuring seamless service delivery, and maintaining the highest standards of cleanliness in the dining area.
Duties and Responsibilities:
* Maintain effective communication with management, staff, and guests to ensure prompt resolution of queries and issues
* Conduct thorough opening and closing duties, including setting up equipment and supplies, cleaning areas, and securing premises
* Monitor seating availability, service quality, safety, and guest well-being in dining rooms
* Complete work orders for maintenance repairs and submit to relevant departments or contact directly for urgent matters
* Document pertinent information and communicate it to managers/supervisors
* Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
* Adhere to company policies, procedures, and safety protocols, reporting incidents and accidents to management and Loss Prevention
Requirements:
* Previous experience in a food and beverage role, preferably in a supervisory capacity
* Excellent communication, organizational, and problem-solving skills
* Able to work effectively in a fast-paced environment and manage multiple tasks simultaneously
* Strong attention to detail and commitment to delivering exceptional service