Join to apply for the
Service Concierge / Valet Parking
role at
Illawarra Mercury
Are you looking to be part of a high-performing team that truly values its people?
At Wollongong Mazda, we're proud of our award-winning reputation for delivering high-quality service. Whether you're buying a car, building a career, or forging meaningful partnerships — we believe exceptional experiences make life better.
Our team is growing, and
we need you!
Join us as a
Service Concierge
and help us achieve excellence — for our clients, our business & brand partners, and your rewarding career.
About The Role
As a Service Concierge at Wollongong Mazda, you will be the face & voice of our Service Department, ensuring every customer who walks through our doors receives outstanding care. Your duties will include but are not limited to:
Provide outstanding customer service, by meeting and greeting customers on their arrival.
Direct customers for vehicle servicing, repairs, and parts purchasing.
Address customer enquiries; offer assistance or direct them as needed in a professional manner.
Liaising with our Service Advisors and workshop staff to understand and communicate customer needs and updates.
Ensure all customers receive the highest standard of service.
Our Ideal Candidate
The skills and experience you will bring to this role include:
Excellent customer service and communication skills, with the ability to build strong relationships with customers.
A passion for the automotive industry and a commitment to providing the highest level of customer service and satisfaction.
The highest possible standard of customer service skills.
Willingness to go above and beyond in the pursuit of customer satisfaction.
The ability to maintain composure under pressure.
Current Driver's License.
Ability to work in a fast-paced environment.
Application and Equal Opportunity
If you think you have what it takes, apply now. All applicants will be handled with the strictest confidentiality. Only short-listed applicants will be contacted. We are an equal chance employer.
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📌 Service Concierge / Valet Parking
🏢 ILLAWARRA MERCURY
📍 Wollongong