We are seeking a Customer Experience Manager to lead our retail operations and create lasting customer connections.
Key Responsibilities
* Develop and implement customer-centric strategies to drive sales growth and improve customer satisfaction.
* Lead and coach a team of retail experts to deliver exceptional customer experiences.
* Monitor and analyze key performance indicators to inform business decisions and optimize store operations.
Requirements:
* Proven experience in retail management with a focus on customer experience.
* Strong leadership and coaching skills to motivate and develop team members.
* Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
Benefits
Competitive remuneration package, including salary, superannuation, and commission.
* Discounts on products and services from leading retailers.
* Opportunities for career development and professional growth.
* A dynamic and supportive work environment that values teamwork and collaboration.