* Key Leadership role delivering workplace & operation services to Mining Multinational Leader
* Inspire and grow a high-performing team in a fast-paced, dynamic environment
* Drive operational and financial success for a Key Client Account
* Perth | Mooroo | Land of the Whadjuk Noongar people
About CBRE:
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.
About the Role
We are looking for a dynamic FM Operations Director to take charge of facilities management across a global portfolio. Reporting to the Global Alliance Director, you'll lead and inspire high-performing teams, optimise operations, and drive excellence across the US, Canada, UK, South Africa, India, Singapore, and Australia. This is your opportunity to make a real impact—managing assets to the highest standards, strengthening stakeholder relationships, and delivering operational and strategic success on a global scale.
Key Responsibilities
* Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
* Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
* Review the client's strategic plans for appropriate staffing levels to meet expectations.
* Manage capital project and operating budget reports for a singular property.
* Create action plans to improve financial positions. Manage negotiations for contract services.
* Meet with the client management team and appropriate departments to discuss, resolve and discrepancies.
* Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
* Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
* Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
* Significantly improves and changes existing methods, processes, and standards within job discipline.
About You
* Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.
* Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
* Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
* Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function.
* In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
* Expert organizational skills and an advanced inquisitive mindset.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
If this sounds like a good fit, we'd love to hear from you