About the RoleThis is an opportunity to be part of a dynamic and supportive mortgage broking office, Loan Market Geelong City, where you will play a vital role in supporting our brokers and delivering an exceptional client experience. The role is suited to someone with experience in mortgage broking or banking support, who is passionate about service and ready to develop their career further.What We OfferA hybrid working model (3 days in office, 2 from home after initial training)Structured training and support in-office to ensure confidence and success in the roleOpportunities for professional development, including the ability to undertake a Certificate IV or Diploma in Mortgage BrokingA clear pathway for career progression within the business (many of our team members have progressed from admin to broker roles)A positive, collaborative workplace with regular team bonding eventsFriday afternoon snacks and team social timeFully equipped office kitchen including coffee machine, sparkling water, and regular fresh fruit deliveriesBirthday celebrations, including a gift voucherKey ResponsibilitiesManage loan applications from submission through to settlementLiaise with clients, lenders, and referral partnersPrepare and review documentation to ensure accuracy and complianceMaintain high levels of communication and follow-up throughout the loan processContribute to improving processes and supporting the wider teamWhat We Are Looking ForExperience in mortgage broking support, banking, or a similar client services roleStrong communication skills and a genuine desire to help clientsExcellent organisational skills and attention to detailA proactive approach with the ability to work well both independently and in a teamA strong work ethic and commitment to professional growthAbout UsLoan Market Geelong City is a high-performing, client-focused brokerage known for delivering outstanding service and results. We are equally proud of our strong internal culture, built on collaboration, professionalism, and continuous development. We are currently seeking a motivated and detail-oriented Client Services Manager to join our growing team.If you are looking to join a highly respected brokerage that values its team and supports career development, we would love to hear from you.Apply now to take the next step in your lending support career with Loan Market Geelong City.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a client services manager? Do you have experience in administration? Do you have customer service experience?We've been helping people into homes for two decades.Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.Source: This is an extract from the company's own website.We've been helping people into homes for two decades.Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.Source: This is an extract from the company's own website.What can I earn as a Client Services Manager
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