Job Title
Safehand Mailroom Administration Officer
Location
RG Casey Building, 10 John McEwen Crescent, Barton, ACT 0221
Responsibilities
* Prepare, label and weigh packages for international delivery.
* Register and receipt mail items.
* Load and unload mail trucks.
* Drive distances to deliver mail (e.g., Canberra to Sydney Airport).
* Arrange pickup times with mail carriers.
* Gather shipping quotes, as required.
* Assist in the preparation of diplomatic courier travel documentation, such as laissez-passer and manifests.
* Perform general accounts payable duties, including preparing and emailing invoices and following up outstanding invoices.
* Possibly travel to escort diplomatic bags containing classified and sensitive material between DFAT and Australian diplomatic missions.
Skills & Experience
* Core Technical Skills
o Able to lift 30 kg.
o Ability to drive long distances.
o Detail‑oriented.
o MS Office knowledge.
* Non‑Core Technical Skills
o Verbal and written communication skills.
o Research and analytical skills.
o Problem‑solving skills and judgment.
o Stakeholder engagement and customer service skills.
o Time and project management skills.
o Information and record management skills.
Physical Requirements
* Regular standing, handling, talking or hearing.
* Regular walking, reaching with hands and arms, pushing a loaded dolly/hand truck, and sitting in a vehicle.
* Occasional work in confined spaces.
* Requirement to lift up to 30 kg regularly. Work may be irregular or long hours.
Capabilities
* Sort incoming and outgoing mail as directed.
* Pack and prepare mailroom bags for dispatch.
* Receive mailroom bags.
* Learn basic operations of mailing equipment and software, phone systems, Windows‑based computers, and other software programs as necessary.
* Lift heavy bulky items.
* Drive long distances (up to 4 hours).
* Work sometimes, long and irregular hours.
* Demonstrate attention to detail to ensure travel documentation is accurate.
* Handle stressful situations and different personalities calmly.
* Communicate effectively to assist clients and explain services provided by the mailroom.
Qualifications
* Desirable: Office Administration – General duties.
Certifications
* NV2 Security Clearances.
* ASIC pass, or ability to gain an Australian ASIC pass.
* Current driver's licence.
Security Clearance
This is a security designated position. Candidates must hold a current Australian Government Negative Vetting Level 2 security clearance prior to commencement.
Other Details
See the RFQ for contractual, payment, and compliance requirements related to this engagement.
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