Job Summary
We are seeking a Banquet Supervisor to assist the Catering Manager in leading and supporting all Banquet Department operations. This includes providing guidance to fellow banquet personnel to ensure successful and effective operation, maintaining an efficient, profitable, and professional Banquet Department, and delivering high levels of guest and associate satisfaction.
The successful candidate will provide quality service and hospitality in a clean, organized, and well-maintained department, verifying details of the Banquet Event Order (BEO) carried out by set up and service staff. They will uphold our company standards and mission and assist the Catering Floor Manager.
Responsibilities
* Follow instructions from Catering Manager regarding BEO's to determine food and beverage requirements, appropriate staffing levels, room set up, room/station assignments, buffet décor and enhancements.
* Responsible for the timely set up of all functions, including rooms, tables, and equipment.
* Ensure the timely delivery of food, beverages, and service.
* Perform other key Banquet Department supervisory duties such as hands-on support, serving, set up work, coaching, labor control, and training.
* Attend and participate in BEO, Food & Beverage, and hotel management meetings as requested.
Requirements
* High School Diploma or GED required.
* 1-3 years of full-service banquet experience as server and set up person.
* Prior management experience required.
* Licenses or Certificates: State requirements.
* Ability to communicate effectively both verbally and in writing with a strong understanding of the English language.
* Knowledge of basic computer skills.
* Working knowledge of POS systems.
* Ability to meet deadlines and ensure thorough completion of duties.
* Able to lift up to 50 lbs on a regular basis.
* Requires ability to walk and stand during long periods.
About Us
Cedar Shore Arrowwood Resort Conference Center is committed to excellence in hospitality and strives to create exceptional experiences for our guests and team members. We believe in fostering a positive and inclusive work environment that promotes growth and development opportunities.