Warehouse Assistant/Retail Assistant - Actrol
We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located across 900+ branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk‑in unit, we help fridgies to keep it cool.
About the role
As part of the Trade Counter team in Cairns, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.
We’re looking for someone motivated, eager to learn, and ready to be part of a forward‑thinking team.
Typical day
- Provide customer service and information about products
- Maintain a high standard of general housekeeping within the warehouse and yard
- Undertake pick packing and stock control activities
- Help keep the branch tidy and protected
Ideal candidate
- Previous experience in warehousing, as a store person and receiving in‑wards goods
- Ability to pick orders, maintain shop floor displays and ensure information provided is accurate
- Computer literacy and willingness to learn new systems
- Experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Desire to develop their career locally, within our network or head office
Our perks and benefits
- Performance‑based bonuses
- Paid annual leave
- Continuous learning and development programs
- Generous discounts for renovating bathroom or kitchen
- Reece Boost – cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next
After submitting your application, you’ll be invited to participate in a brief chat interview consisting of 5 questions, taking around 15‑20 minutes. Complete it within 24 hours; you can pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Check your junk or spam folder if the invitation doesn’t arrive.
Accessibility and diversity
At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at, and our team will be in touch.
We value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.
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