Job Description:
The International Trade Coordinator plays a pivotal role in supporting the Commercial Team by providing administrative assistance and facilitating smooth export operations.
Key Responsibilities:
* Provide comprehensive administrative support to the Commercial Team, including data entry, KPI reporting, and analysis.
* Manage customer account databases, ensuring accuracy and timeliness of information.
* Handle customer inquiries for both UK and Export sales, responding promptly and professionally.
* Coordinate export documentation, including invoicing, shipping documents, re-scheduling, and delivery paperwork.
* Liaise with customers, logistics partners, APHA, Veterinary Officers, and the Chamber of Commerce to ensure timely delivery of documentation.
* Chase relevant contacts to prevent delays, demurrage penalties, and GAFTA charges.
* Build strong working relationships with internal teams (Transport, Production, Quality) and external customers.
* Coordinate UK and international transport, scheduling collections and deliveries.
* Manage sales enquiries, organise sales coordination, and support contract management.
* Provide up-to-date scheduling reports for active contracts.
* Liaise with laboratories and the Quality Department to ensure products meet customer specifications.
* Schedule PAP deliveries and arrange transport with both SARIA and third-party providers.
* Retrieve and provide site collection numbers from NAV.
Required Skills and Qualifications:
* Excellent organisational skills, with attention to detail and ability to multitask.
* Strong communication and interpersonal skills, with experience in building effective relationships.
* Ability to work in a fast-paced environment, managing multiple deadlines and priorities.
* Proficiency in data entry, KPI reporting, and analysis.
* Experience in export operations, including export documentation and logistics.