ABOUT THE COMPANY - State of the art Mercedes-Benz dealership, part of a large group with big picture career opportunities. Located within the Eastern Suburbs of Melbourne. ABOUT THE ROLE - Reporting to the General Manager, you will be an integral part of the end to end customer experience, including pre- and post-sales. YOUR GENERAL JOB FUNCTION: Utilising CRM systems whilst maintaining database Contacting customers for post sales feedback Contacting leads for events / promotions Assisting Marketing with events and mail-outs General Administration and Reception duties where required WE ARE LOOKING FOR: An experienced Customer Relations Manager or Customer Service professional - Automotive dealership experience preferred Someone who is passionate about customers and exceeding their expectations Meticulous attention to detail and organisational skills A strong communicator who takes ownership of the customer journey WHATS ON OFFER: 5 day week: Monday - Friday On-going training & development Career development Attractive Salary Package with Bonus First Class Facilities A fast-paced environment How to APPLY - Via the APPLY now tab (CV preferably in WORD format). To be considered your profile must meet the requirements as outlined herewith. For a confidential enquiry please contact Jess on 0432 393 404 or at Jess@LeopardRecruitment.com.au ABOUT Leopard Recruitment Leopard Recruitment is a proven talent provider with an expansive Automotive capability whilst also supporting our partners in industries including; Real Estate, Allied Health & Accounting. Our business was founded with the vision to become Australia’s premier holistic Automotive Recruitment Talent Agency and now more broadly, a premier talent provider. In Automotive, we have partnerships across Australia with some of the world's most revered brands and organisations; providing talent solutions for OEM's, Retailers and Aftermarket.