**About Us**:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).
**About the role**:
Join our vibrant and inclusive team at Summerland Farm, a key business of Aruma, located in Alstonville, Northern New South Wales. As a Junior Food and Beverage Assistant, you'll play a crucial role in our diverse operations, which include a major tourism attraction, restaurant and functions centre, packing and dehusking facility.
Your role will involve supporting daily operations across our Retail & Tourism businesses, including our Restaurant and Functions, Café, Grocer, Adventure Park, and Tours. You will deliver outstanding customer service, contributing to a memorable experience for our visitors and ensuring the smooth running of our various services. Your efforts will be essential in fostering a cohesive team environment and achieving our business goals.
**Key Responsibilities**:
- Provide service delivery of food, beverage, retail products and tour services for Summerland Farm patrons.
- Provide accurate and effective information to customers on all activities and services of Summerland Farm.
- Work independently and in a cohesive team environment with a focus of providing a positive customer experience.
- Follow safe working practices to ensure the quality and timely delivery of food, beverage and retail products.
- Use appropriate IT systems on a daily basis and adopt new technologies aligned with the changing needs of the business and customer requirements.
**Benefits of working with Aruma**:
- ** Salary Packaging**: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
- ** Fitness Passport**:Access to subsidised Gym membership
- ** Employee Assistance Program**: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
- ** Discounted Health Insurance**:Access to a range of discounted health and wellness services through Bupa.
- ** Recognition & Rewards**: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
- ** Job Satisfaction**:Through making a real difference in peoples' lives within a values-driven organisation.
**About You**:
- A commitment to Aruma's Code of Conduct and Values
- Excellent customer service skills
- A positive professional image (both verbally and by personal presentation)
- Ability to display positive team relationships; working collaboratively and cooperatively to contribute to team results and effectiveness
- Ability to work with mínimal supervision on tasks
- Ability to demonstrate initiative and prioritise work tasks
- Sound verbal and written communication
- Basic literary and numeracy skills
- A practical understanding of WHS requirements
- Available for weekend and mid-week evening function shifts
- Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).
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