We have an incredible opportunity for an experienced Systems Administrator to join our team in Melbourne on a full‐time permanent basis. The successful candidate will manage complex and exciting projects at the cutting edge of technology in the transport industry space.
Your responsibilities
* Act as the Level 2 escalation point for infrastructure troubleshooting, diagnostics, and remediation.
* Serve as Subject Matter Expert for security hardening, vulnerability management, baselining cycles, and commercial software upgrades.
* Manage and maintain servers, virtual machines, hypervisors, storage systems, networks, and supporting software.
* Configure and maintain IT hardware infrastructure across multiple operational locations.
* Ensure systems remain aligned with cybersecurity requirements, patching schedules, and certificate management processes.
* Define, maintain, and update system manuals, configuration baselines, and operational procedures.
* Report on system performance, infrastructure status, and security updates for operational management review.
* Diagnose and resolve hardware or software failures; coordinate with internal teams and external vendors as required.
* Participate in planning, establishment and scoping of new system implementations or operational transitions.
* Manage support renewals, licences, certificates, and third‐party vendor engagements.
* Promote best practices and identify technical and operational improvement opportunities.
* Provide occasional after‐hours support to assist RSS teams with urgent or critical incidents that require escalation.
* Participate in a rotating 24/7 on‐call roster to maintain operational readiness when needed.
Your profile
* Tertiary qualification in IT, Computer Science, Software Engineering or similar (preferred).
* Proven experience in an infrastructure, systems administration, or technical operations role.
* Hands‐on experience configuring, managing and supporting:
* Windows Servers
* Networks (LAN/WAN, firewalls, VLANs, routing/security concepts)
* Backup, recovery and monitoring systems
* Understanding of security fundamentals, vulnerability management, patching and certificates.
* Experience in high‐availability or operationally critical environments (desired).
* ITIL Foundation or relevant vendor certifications (preferred).
* Strong problem‐solving ability and the capacity to work independently in a live operational environment.
* Willingness to participate in a 24/7 rotational roster and respond after hours when needed.
Our offer
* Onsite and supportive Team Environment
* Continuous Learning through various platforms
* Access to EAP for the employee and family members 24/7
* International career website – Opportunity to grow within our team or beyond
* Christmas Special Leave
* Company sponsored socials activities and end of year activities
We welcome all applicants with the required qualifications including Australia's first peoples and those on bridging visa and permanent resident visa.
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