Join Our Small, Privately-Owned Accounting Firm
At Proactive Accounting, we're dedicated to providing exceptional service to our clients while fostering a supportive and dynamic workplace. As a growing accounting firm on the Gold Coast, we are looking for a motivated and detail-oriented Client Services Administrator to join our team.
As the Practice Manager, I'm looking for someone who can bring attention to detail, self-motivation, and a genuine interest in business, finance, and accounting to our office. This is a full-time, office-based position, with some office management duties as well.
Key Responsibilities:
* Provide top-tier client service and administrative support to our accounting team
* Manage client communications and ensure inquiries are handled promptly
* Assist with office management tasks and maintain an organised environment
* Ensure accuracy in all client and business processes
* Maintain efficient workflows and assist with office operations
* Collaborate with the team to meet business goals and deadlines
What We're Looking For:
* Attention to detail and a commitment to accuracy
* The ability to prioritise and handle multiple tasks efficiently
* A self-driven, autonomous work ethic with a structured and organised approach
* Reliability and trustworthiness in all aspects of your work
* A goal-driven, results-oriented mindset
* Assertive communication style, both written and verbal
* A genuine interest in business, finance, and accounting
Desirable Experience:
* Familiarity with ClickUp (not essential)
* Experience in the accounting industry (highly valued)
* Proficiency with Microsoft Office Suite
Why Join Us?
* Our core values are Clarity, Certainty, and Confidence — and we want you to feel confident in your role and development.
* Join a supportive team where your input and initiative are highly valued.