Customer Experience Specialist
Overview: We are seeking an experienced Customer Experience Specialist to deliver exceptional service and moments that matter for our customers.
The Job:
* You will be the face of our organisation, delivering customer service brilliance powered by optimism and curiosity.
* Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand.
* Bring your charm by providing personalised solutions and product expertise – your smile is your secret sales weapon
* Team up with your colleagues to create a welcoming haven - together, we learn, grow and create memorable moments that matter for customers.
Your Skills to Pay the Bills:
* Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets.
* Tech Explorer: You are always on the hunt for the latest tech trends that you can playback.
* Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions.
* Team Spirit: You thrive in a collaborative, customer-focused environment.
What's in it for you?
* Competitive remuneration and discounts. Make life easier (and more affordable) with 25% off our products and unique shopping discounts with our retail partners.
* Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself.
* Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
* Flexible rosters that make more space for life outside of work.
At our organisation, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.