Role
As our highly valued Customer Service Specialist based in Newcastle, you will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. You'll make an impact by:
* Helping customers meet their financial goals through our great value savings, insurance and personal lending products
* Delivering sales and lending results
* Supporting our purpose of helping every Australian own their own home
* Doing things differently with us
To Succeed In This Role, You Will Enjoy
* Learning new things such as new products, services, and ways of working
* Challenging yourself to go above and beyond with each customer conversation
* Meeting new people and building connections in your local community
* Helping solve problems for customers by matching products and solutions to their needs
* Getting results that help our customers achieve their financial and lifestyle goals
* Protecting customers through strict adherence to policies and regulations
Benefits
* Investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching
* Access to our wellbeing centre
* Discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more
At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
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