Exceptional Customer Service Expert
We are seeking an Exceptional Customer Service Expert to join our team. As a Liquor Team Member at BWS, you will be responsible for providing excellent customer service and creating a welcoming store environment.
Key Responsibilities:
* Engage with customers by sharing your passion for our products and create special moments that your customers will remember.
* Be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offerings.
* Ensure we have stock on our shelves so our customers have the best choices available.
* Maintain a safe and clean environment for your customers and teammates.
* Uphold service of alcohol guidelines.
Requirements:
* Ability to talk with customers confidently and authentically to provide the ultimate unboring experience.
* Good availability across the day, evenings and weekends.
* Able to work both autonomously and as part of a team.
* Genuine interest in learning and expanding their product knowledge.
Benefits:
* Exclusive discount card for BWS, Dan Murphy's and other Endeavour Group brands.
* Discounts from Woolworths and Big W.
* Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.