We are seeking an experienced Service Delivery Manager to join our team. The ideal candidate will have a proven track record in managing teams and ensuring exceptional service delivery.
Key Responsibilities:
* Manage and maintain high standards of service quality for our customers
* Lead and motivate a team of service technicians to achieve daily targets and company objectives
* Maintain a fleet of vehicles that is safe, well-maintained, and compliant with regulatory requirements
* Collaborate with suppliers and stakeholders to ensure seamless service delivery
* Plan and execute inventory management strategies to meet customer demands
* Support the business in HR-related matters including recruitment, performance management, and employee development
* Contribute to a positive work environment and promote a culture of safety and excellence
The successful candidate will have 3+ years' experience in a similar role, with a strong focus on team leadership and customer satisfaction.
We offer a competitive remuneration package, opportunities for professional growth, and a dynamic work environment.