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Delivering exceptional customer service as a food and beverage attendant

Adelaide
beBeeHospitality
Customer Services agent
Posted: 28 August
Offer description

Food and Beverage Attendant Job Summary

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We are seeking a skilled Food and Beverage Attendant to join our team at Shiki Restaurant. The successful candidate will be responsible for delivering exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe working environment.

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About the Role:

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* Create a warm welcome for every guest, setting the tone for their experience with us.
* Prepare and serve drinks to a high standard, highlighting promotions for our guests.
* Provide menu recommendations and answer any questions about ingredients or preparation methods.
* Handle cash and credit transactions accurately and efficiently.
* Work closely with your restaurant colleagues to deliver seamless food service.
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Requirements:

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* Previous experience in food and beverage service or hospitality.
* Exceptional customer service skills and a positive, friendly attitude.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Strong communication skills and the ability to work well in a team.
* The flexibility to work night, weekend and holiday shifts.
* Full Australian Working Rights.
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What We Offer:

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We offer a competitive salary, full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

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Why Join Us?

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At IHG Hotels & Resorts, we believe that diversity and inclusion are essential to our success. We promote a culture of trust, support, and acceptance, where everyone feels valued and respected. We also offer a range of benefits designed to help you live your best work life, including a wellbeing framework to support your physical and mental health.

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