**JOB DESCRIPTION**:
- Be responsible for achieving individual targets
- Support the Sales team with communications to prospects and existing clients
- Enter, update and document all customer information into the system according to standard operating procedures
- Follow up customer enquiries with interest and in a timely manner
- Identify and escalate priority issues
- Manage and resolve customer complaints by troubleshooting with your team and manager
- Assist in other business areas or markets for a limited time period pending company requirements
**EXPERIENCE REQUIRED**:
- 2+ years' experience in a retail or wholesale travel setting
- Travel industry experience or qualifications preferred
- Hunger to grow and openness to learning
- Self-starter and entrepreneurial spirit
**THE PACKAGE**:
- ** 55-60k plus superannuation**:
- **Cruise famil opportunities**:
- ** Additional superannuation and lucrative bonus scheme**
**INTERESTED**:
📌 Cruise Sales Consultant
🏢 Travel Trade Recruitment
📍 Melbourne