Help Desk Specialist Opportunity
We are seeking a Help Desk Specialist to join our team at a leading IT solutions provider in Australia.
The role involves delivering first and second-line technical support, resolving hardware issues, and communicating effectively with clients.
To succeed in this position, you will need strong problem-solving skills, attention to detail, and a minimum of 2 years' experience in IT support.
This opportunity offers a collaborative work environment with scope for growth and flexibility to work remotely.
1. Degree in Information Technology or related field
2. ITIL Foundation certification desirable
Benefits: This role offers a competitive salary and opportunities for professional development.
About the Role: As a Help Desk Specialist, you will be responsible for providing technical assistance to clients, troubleshooting hardware and software issues, and escalating complex problems to senior technicians.