Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
About the Role:
This is a fantastic opportunity to work in a dynamic and supportive environment where you can develop your skills and build a rewarding career. You will be working in a fast-paced setting where no two days are the same.
Key Responsibilities:
- Provide excellent customer service and support to our clients
- Take and amend bookings
- Assist with client enquiries
- Reconcile daily takings
- Greet customers in a professional manner
- Process payments
- Merchandising and practice presentation
- Complete general administrative tasks such as filing, typing, scanning etc.
- Wash and dry towels for treatments
Requirements:
To be successful in this role, you will need:
- A current driver's license
- Excellent communication skills - verbal and written
- Sound computer skills - including intermediate Microsoft Excel and Word skills
- A friendly and empathetic nature, with the ability to easily converse and build rapport with internal and external customers
- A genuine