You are applying for the position of Care Finder - Care Finder Program for company Footprints Community Ltd. Please submit an application for this position.
This position is located in: Wide Bay (Bundaberg)
Close date: Fri, 3 Apr 2026 11:59pm
Care Finder - Care Finder Program
* Location: Bundaberg Region & Surrounds
* SCHADS - Schedule B Level 5: $100,776 - $105,340
* Maximum Term Full Time role until 30/06/2026
* Claim Living Expenses - Use your pre-tax income to pay for groceries, bills and much more
* Salary packaging up to $18,550, reduce tax and increase take-home pay
* Recharge with a monthly paid day off - because great talent deserves great downtime
WHO WE ARE
Footprints is a leading not-for-profit organisation with a proud history of working alongside people and communities to enhance wellbeing, independence and social connection. Established in 1991, we have grown into a multi-site service provider committed to excellence and innovation in person-led support, with a focus on older Australians and people experiencing mental health challenges. Through our wrap-around approach and partnerships across health, housing and community sectors, we deliver integrated services that create meaningful and lasting impact. Recognised as a Best Workplace Award winner, Footprints is guided by strong leadership, strategic collaboration and a shared commitment to improving lives and strengthening communities.
POSITION DETAILS
The purpose of this position is to provide support to the Care Finder target population. The Care Finder program will provide specialist and intensive assistance to help people in the Care Finder target population groups, to understand and access aged care services and connect with other relevant supports in the community through a person-centered approach that maintains dignity, respect, choice, and self determination, in line with Care Finder Policy and guidelines.
RESPONSIBILITIES
* In consultation with clients, undertake holistic assessments and support planning to determine and document individual needs and access to supports that are client-led.
* Provide specialist and intensive assistance to help people in the care finder target population (senior Australians who need intensive support, who could otherwise fall through the gaps. to understand and access aged care services and connect with other relevant supports in the community.
* Assertive outreach: Attend meetings, build relationships with Aged Care providers and Community Providers, and engage clients to provide education around the Care Finder program.
* Facilitation of information sessions in the community to identify and reach vulnerable older people
* Meet with providers to arrange services, such as calling providers to check availability and attending meetings with providers and connect with other relevant supports in the community
* Organise and participate in case conferences and interagency meetings in a collaborative and consultative manner, including mandatory participation in staff/team meetings and participation in community of practice meetings.
* Undertake administrative functions, including maintenance of client data base, maintaining a high standard of client files, reporting requirements, and data input activities.
KEY SELECTION CRITERIA
Essential
* Relevant Tertiary Qualification, e.g., Community Services, Human Services, Social Work, or related discipline and/or relevant experience
* Demonstrate local community connections with the care finder target population or a specific subgroup within the care finder target population
* A detailed understanding/ability to rapidly attain a detailed understanding of the range of aged care supports and services, and other relevant supports that are available in the local community, the process to access, and any eligibility requirements for other relevant supports in the community
* Demonstrated knowledge and experience in working with a diverse client group, including older people, people with disabilities, people experiencing mental illness, and people experiencing homelessness or those at risk of homelessness, and their carers/families.
* Adhere to client/staff confidentiality and consent when sharing information.
* Ability to work remotely from a team when required, and ability to utilise virtual meeting platforms e.g., Microsoft Teams, Zoom.
* Current class C drivers license
* Use of own comprehensively insured vehicle will be required (paid km’s) where an office vehicle is not readily available Office vehicles are available in some locations
* Some travel through Care Finder delivery regions
* National NDIS Worker Screening Check or current Yellow Card
Desirable
* Current First Aid and CPR Certificate.
BENEFITS
* Salary Packaging up to $18,550 reduce tax and increase take-home pay.
* Novated Leasing: Use pre-tax income to buy a new or used car and save on the purchase price and running costs.
* Clear career pathways: We support career goals via ongoing training, professional development opportunities, regular check-ins and workshops.
* Access confidential support with our Employee Assistance Program whenever you need it.
* Proudly recognised with a Best Workplace XREF Engage Award for 2025, 2023 & 2021, a wonderful acknowledgment of our positive culture.
* Paid km’s when using your own vehicle, where an office vehicle is not readily available
CLOSING DATE
Applications Close 12th of March 2026
Please note that only short-listed candidates will be contacted. If you have not heard from us within two weeks of the closing date, please assume that your application has been unsuccessful. We thank you for your time and interest in working with Footprints.
To learn more about Footprints and access a copy of the position description, please visit our website: https://footprintscommunity.org.au/work-with-us
RECRUITMENT AGENCIES
At Footprints Community, we manage our recruitment processes internally. We respectfully ask that recruitment agencies do not contact us regarding this role or submit unsolicited candidate details.
CONTACT
For more information, please contact: Cindy White - Coordinator - Care Finder Program on or 0422 679 967
EQUAL OPPORTUNITIES
Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees, no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present, and thank them for their wisdom and guidance.