Administrator - Client Management System
Rise Perth, Western Australia, Australia
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Administrator - Client Management System
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Stop what you're doing,Rise is hiring a systems whizz in this HelpDesk Support role.
$38.65 - $41.45 per hour + super + salary packaging
Rise is hiring a whizz on all things systems in this administrator support position. This opportunity is fixed-term for 6 months (possible extension) working 45.6 hours per fortnight. Hours/Days are flexible however you must be available on Thursdays & Fridays. You will be based working from various Rise locations (including Helen's Place in Middle Swan) and once up-to-speed/approved you may enjoy some work-from-home flexibility.
Day-to-day, you will cover on the HelpDesk for our client management system (Procura) completing support tasks and assisting users with actioning and resolving any queries/issues. Additionally, you will providing training to staff on how to access and use the system.
Here at Rise, we nurture potential, but we do need you to have a few tricks up your sleeve including the following:
* Technical knowledge of a Client Management System
* Experience with application administration and support
* Ability to troubleshoot and problem-solve
* Knowledge of security best practices
* Top-notch communication skills to efficiently support users
Formalities (The serious stuff)
To apply for this position, you must currently hold working rights within Australia and be residing in Perth WA. Appointments to this position will be subject to a national police clearance. Costs for new checks will be covered and/or reimbursed by Rise.
Why you should be part of Rise
Rise has been working with communities for more than 40 years and currently supports over 5000 people from all walks of life. This includes young people at risk, those experiencing mental health issues, people with disability and older people. We offer our RISING stars….
* A welcoming culture where your achievements are celebrated, and support is plentiful
* Up to $15,900 per annum salary packaging options to bump-up your take home pay plus an additional $2,650 per annum meal entertainment.
* HBF corporate discount on health insurance, access to an employee assistance program, and journey cover insurance
* Diversity – real diversity. Not just words on a page. We want you to bring your true self to work and encourage applications from people of all backgrounds and lifestyles including those who identify as living with disability, are Aboriginal or Torres Strait Islander or part of the LGBTIQA+ community.
Have more questions? ContactJocelyn Jeffreys (Procura System Administrator) on 0428 613 092who will be happy to assist you during business hours. Alternatively, you can emailrecruitment@risenetwork.com.au
APPLICATIONS CLOSE: MONDAY 11 AUGUST 2025
Shortlisting, interviewing, and appointing may begin immediately. We reserve the right to close the position without notice. We suggest you don't delay applying to avoid disappointment.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Individual and Family Services
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