Results oriented, with high drive to meet objectives and standards Pursue goals beyond what is required or expected of them Senses others' development needs and bolsters their abilities Anticipates, recognizes, and meets customers' needs Handles difficult and tense customer service situations with diplomacy and tact Guides the performance of others while holding them accountable Cultivate and maintain extensive informal networks Models team qualities like respect, helpfulness, and cooperation High attention to detail and organisational skills The ability to work autonomously and contribute to the team Proactive and positive approach to work and tasks Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge degree of experience dependent on business/Store size. Ability to develop financial plans and manage resources Working knowledge of a computerised system including email, Microsoft Excel