Who We Are
Known best as the 'Undisputed King of Trainers', JD Sports is a leading global Sports Fashion brand specializing in footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has grown rapidly through global expansion, now operating over 3,400 stores worldwide. Our aim is to inspire the emerging generation through a connection to Sport, Music, and Fashion culture.
In Australia, JD Sports has been present since 2017, with over 60 stores nationwide, and in New Zealand, with 5+ stores and plans for further growth. Our mission is to deliver exceptional service and style to every customer.
Working at JD Sports embodies a mindset of challenge and creation. We seek energetic, focused, and passionate individuals to join our team.
The Role
As a Sales Assistant, your primary goal is to provide exceptional customer service, creating memorable shopping experiences and building positive brand connections.
You will be responsible for:
1. Acting as a brand ambassador with positivity and professionalism
2. Maintaining up-to-date product knowledge to assist customers effectively
3. Providing personalized 1:1 customer service
4. Assisting with customer queries and sales processing
5. Collaborating with management and team to achieve KPIs and targets
6. Supporting store tasks such as visual merchandising, cleanliness, and presentation
7. Escalating customer complaints to management
8. Completing mandatory training related to products, policies, and procedures
What We’re Looking For
1. Experience in customer service within retail, hospitality, or similar industries
2. Ability to deliver excellent service and exceed expectations
3. Passion for sports fashion or knowledge of key brands
4. Positive attitude and team-oriented mindset
5. Ability to thrive in a fast-paced environment
6. Enthusiasm for overcoming challenges and learning new skills
7. Strong communication skills and engagement with customers and team members
8. Ability to multitask
9. Flexibility to work various shifts, including weekends and holidays, as needed
What’s In It For You?
1. Work with top products and major sports fashion brands
2. Training and career development opportunities
3. Potential for progression across various roles including Retail, Support Office, and Distribution Centre
4. Staff discount for products, friends, and family
5. Access to Employee Assistance Program and Mental Health support
6. One month paid parental leave for full-time employees
We value diversity and inclusion, fostering a culture where everyone feels valued and celebrated. Apply today to start your journey with JD Sports.
Please note, by applying, you consent to a VEVO check to verify your working rights where required.
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