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Fees & scholarships officer

Wollongong
University of Wollongong
Posted: 4 February
Offer description

* 2 x Permanent/Continuing, Full Time Appointments
* Level 5: $84,002 - $94,998 plus 17% superannuation

About the Role

The University of Wollongong is seeking a motivated and detail‑focused Fees and Scholarships Officerto support the accurate administration of student fees, scholarships, sponsorships, and grants. In this role, you will ensure compliance with HESA and ESOS requirements, manage complex financial matters such as refunds, appeals, and loan setups, and oversee the full lifecycle of scholarship and funding programs.

You will provide informed advice to students and staff, resolve escalated enquiries, and maintain accurate resources and web content. The position also contributes to data integrity, audit processes, and continuous improvement initiatives that enhance service delivery across the Student Services Division.

About You

To succeed in this role, you will bring relevant experience or qualifications, strong organisational and analytical skills, and the ability to manage competing priorities. You will be confident interpreting policies and regulatory frameworks, engaging effectively with stakeholders, and working collaboratively within a small, dynamic team. Proficiency with Microsoft Office and the ability to adapt quickly to new systems are essential.

This position is campus‑based and may require occasional work outside standard hours, with leave restrictions during peak periods.

How to Apply

Applicants are required to submit a resume, and cover letter (no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.

For further information about this position, please contact Xanthe Knox

Position Description

Closing Date: Sunday 15 February 2026, 11:55pm

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University's employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.

This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines.

The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.

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