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It support lead — escalation & service desk leader

Cairns
Easygo
IT
Posted: 12 June
Offer description

Easygo is looking for an IT Support Lead in Cairns Regional, Queensland to provide hands-on technical leadership for a team of IT Support Officers. This role entails managing service desk operations while acting as the primary point of escalation for complex IT issues.

The ideal candidate should excel in a global, fast-paced environment and have a successful history of addressing challenging IT problems. Leadership and technical skills are essential to improve customer service.

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