Technical Field Specialist
Echuca, Vic is the location for this role.
We have a long history as a Caterpillar Dealer and together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.
The Role We Are Seeking
This is an experienced and qualified technical specialist position that supports our customers located in Echuca/Bendigo and surrounding areas. This is a full-time permanent position, working Monday - Friday.
A typical day will include:
* Onsite technical troubleshooting and fault finding including diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines
* Providing exceptional customer service to our loyal customers
* Compiling and completing accurate reporting
* Working autonomously to manage your time and maximise efficiency
* Maintaining a safe and clean work environment
* Liaising with our internal service and parts department
About You
To be considered for this role you will have the following skills, experience and attributes:
* Be a qualified diesel technician with extensive experience with Caterpillar machines (or similar)
* Be able to service customers and their equipment to a very high standard
* Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge
* A proactive and positive attitude, with strong work ethic
* A strong commitment to safety, health & environment procedures
* Hold a current drivers and light rigid licence (heavy vehicle licence is also highly regarded)
* Proven ability to be self-motivated and to work unsupervised
Benefits of the Role
We offer:
* A base rate up to $51.94 per hour + tool allowance + leave loading & super
* Fully equipped service vehicle
* Overtime (plenty on offer)
* RDO for 5x2 roster
* OEM tooling
* Ongoing training & development
* Relocation assistance up to $5000 for eligible candidates
* Family friendly roster options
* Career progression opportunities
* Trade upgrade and dual trade opportunities
* Employee Assistance Program
* Employee Referral Program
* Access to wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
* Save with The Hub, reward and benefits platform with discounts at over 470 retailers
This could be the perfect fit for someone who enjoys delivering outstanding customer service and problem solving while ensuring value for money for our customers.
How to Apply
Please click below to apply for this position.
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