Overview
Data & Operations Support Administrator Salary: £27,000-£35,000. Location: Near Brighton (hybrid working available).
We are seeking an organised and proactive Data & Operations Support Administrator to provide first-class administrative and data management support to a busy financial services team near Brighton. The role acts as a key point of contact for the team and ensures smooth operation of administrative, reporting, and compliance processes.
Key Attributes
* Integrity, reliability, and professionalism
* Strong organisational and time-management skills
* Ability to multi-task and work proactively in a fast-paced environment
* Excellent communication and interpersonal skills
* Attention to detail and high standards in administrative and data management work
* Team-focused approach and willingness to assist colleagues
* Awareness of regulatory requirements and compliance best practices
Responsibilities
* Managing diaries and scheduling internal and client meetings, including training sessions and annual review meetings
* Preparing and delivering accurate management information and data reports within agreed deadlines
* Answering and directing incoming calls according to internal communication policies
* Performing general reception and administrative duties, including welcoming clients and tracking corporate card expenditure
* Maintaining reporting and support diaries to agreed standards, keeping management informed of progress and issues
* Supporting the team with administrative tasks and actioning items in shared support inboxes
* Maintaining accurate records, such as monthly new business registers
* Supporting marketing activities, including financial promotions, social media, website updates, and client reviews
* Processing monthly invoicing accurately
* Conducting regular data cleansing to ensure back-office systems are up to date
* Maintaining service issues and breaches registers, escalating to compliance where necessary
* Assisting with additional projects and operational tasks as directed
* Training colleagues as required
* Completing ongoing professional development (non-advisory) in line with internal policies
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