Receptionist / Office Administrator (Part-Time, approx. 20 hrs/week)
Speech for Everyone – Coffs Harbour
We've had a little run of receptionist adventures this year — our last team member is relocating with her partner. We're now looking for someone who's excited to settle in and grow with us long-term.
Speech for Everyone is a vibrant, client-focused speech pathology clinic providing personalised, evidence-based services to individuals of all ages. We're a supportive team who value warmth, professionalism, and making a difference in our clients' lives.
Key Responsibilities
* Front Desk Support: Welcome clients and visitors with warmth; respond to phone and email enquiries.
* Appointment Management: Schedule and manage client bookings and calendars using practice management software.
* Client Records: Maintain accurate digital records using cloud-based systems.
* Invoicing & Payments: Process invoices and payments (Medicare, NDIS, private billing) and assist with end-of-month reporting.
* Administrative Support: Assist clinicians with document preparation, proofreading, and maintaining clinic communications.
* Office Presentation: Ensure the clinic is tidy, professional, and welcoming.
* Liaison: Communicate with external providers (schools, NDIS coordinators, allied health professionals) to support client care.
What We're Looking For
* A warm and professional communication style
* High attention to detail and strong organisational skills
* Ability to multitask and work independently while following set procedures
* Comfortable with technology and cloud-based systems
* A team player with a willingness to learn
* Previous allied health or medical reception experience is desirable but not essential
Why Join Us?
* Flexible working hours
* Supportive and positive team culture
* Training and onboarding provided
* Opportunity to make a difference in people's lives every day
Pay
Pay from: $30 per hour (Health Professionals and Support Services Award 2020, Level 4, part-time classification). Casual rate available if preferred.
To Apply
Please email your resume and a brief cover letter explaining your suitability and interest in the role.
Only applicants who submit a cover letter will be contacted.
We look forward to welcoming someone who'll become an important part of our Speech for Everyone family.
Job Types: Part-time, Permanent
Pay: From $30.00 per hour
Benefits:
* Professional development assistance
Work Location: In person