Job Title: Claims Professional
">
About the Role:
">
* We are seeking a skilled and experienced professional to manage claims within delegated authority level, identifying and managing return to work barriers on individual claims.
* This is an opportunity for a full-time Regional Case Manager based in our Moe office.
">
Key Responsibilities:
">
* Proactively manage claims to achieve cost-effective outcomes within legislative frameworks.
* Maintain and improve technical knowledge across all facets of claims management.
* Ensure customer service standards are maintained through prompt resolution of enquiries.
* Stay up-to-date with legislative amendments and their practical application.
">
About You:
">
* You have experience working in a customer-centric environment.
* You possess excellent verbal and written communication skills.
* You are able to manage your time and prioritise work tasks effectively.
* You have a proven track record of providing superior customer service and communication.
">
Benefits:
">
* Inclusive culture promoting diversity and equal opportunities.
* Flexible work-life balance with remote work options and support for workplace adjustments.
* Career development opportunities through mentoring, development and global mobility.
* Financial and well-being perks including discounts on products and services.