Join a leading residential agency in South West Sydney, known for its unmatched reputation and commitment to delivering excellence in a competitive market. Are you an experienced Department Head or top-tier Senior Property Manager ready for the next step and start makign decisions. Take charge of a small, high-performing property management department with a trusted brand that values both quality and culture. This rare opportunity offers the chance to work with a premium real estate agency that boasts an exceptional staff retention rate and a dynamic, supportive culture. The Perks Leading agency and household brand in Inner South West Sydney Thrive in a close-knit, collaborative team alongside a long-standing Property Management team Our client treat their staff like their own family Amazing support and training offered Incredible career growth opportunities await Innovate departmental processes oversee a well-resourced property management team Rare opportunity for a Senior Property Manager to take the next step and get leadership experience in a Department Head role Up to $120K package on offer The Position In the role of Department Head, your key responsibilities will include: Manage the department as well as run a very small of your own properties with full support from a well-resourced team Mentor and manage a small property management team Develop strong relationships with clientele Conduct team meetings and report regularly to the Directors Manage escalated complaints and disputes Devise and implement systems and procedures to streamline departmental processes Manage, train and motivate staff to drive results and exceed set KPI's Ensure best practice and compliance The Person The ideal candidate for the role of Department Head will have: An extensive background in property management (at least a number of years as a Senior Property Manager) with good tenure in previous roles Current Real Estate Licence and a thorough knowledge of legislation A calm and confident leader who can manage and motivate a small team First class communication and relationship-building skills Ideally some experience implementing KPI's and managing staff performance A love of systems, structure and processes Strong conflict resolution and problem solving skills Apply in Strict Confidence Submit your CV by hitting APPLY NOW or contact: Bianca Piras Email: bianca@p3recruitment.com.au Mobile: 0434 376 835 For a quicker response, please text or call. We're available outside of business hours! No CV? No problem! We're happy to have a confidential discussion with you regardless. Rest assured, we will never inform your employer that you're exploring new opportunities. To keep up to date with our latest jobs, visit our website: http://www.p3recruitment.com.au Like us on Facebook: https://www.facebook.com/p3recruitment/ Connect on LinkedIn: https://www.linkedin.com/company/p3-recruitment/?originalSubdomain=au Follow us on Instagram: https://www.instagram.com/p3recruitment/ Check out our Google Reviews: https://goo.gl/eo2kkC