We are seeking an experienced Application Support Specialist to provide superior technical assistance and manage incidents for clinical information management solutions.
* Technical support will be provided via phone or email
* Incidents will be managed using relevant software tools
Clinical IT Support Role Requirements:
1. Bachelor's degree in Computer Science, Information Technology or related field
or equivalent experience
2. Mastery of application software and systems used in the healthcare industry,
such as electronic health records (EHRs) and practice management systems (PMS)
3. Strong analytical skills with attention to detail to troubleshoot complex issues
4. Familiarity with cross-functional teams and collaboration strategies
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