Job Title: Client Services Officers
We are seeking highly skilled professionals to support students from admission through to graduation in our institution.
* We provide administrative support across all student administration functions including but not limited to admission, enrolment, credit, assessment, scheduling and graduation.
The Ideal Candidate
* You possess relevant administrative experience with the ability to consult and liaise with internal and external stakeholders at varying levels of authority.
* You have a strong understanding of tertiary education.
* You have high level communication ability, interacting effectively and respectfully with people from differing backgrounds on technical and non-technical levels.
* You can establish priorities and manage moderately complex tasks with attention to detail and accuracy.
* You possess highly developed organisational skills and the ability to work within strict deadlines in a busy office environment.
Your Responsibilities
* Responding to enquiries from internal and external customers (in-person, telephone and written), initiating appropriate action and referring as appropriate.
* Participating in graduation ceremonies, careers markets, open days, orientation and other events.
For this role, we require you to have proficiency in word processing, spreadsheets, databases, internet and email. You must be able to learn and implement new systems efficiently.