Automotive Warranty Specialist
The Role Overview:
This role is responsible for managing warranty claims and ensuring seamless communication with technicians and manufacturers. The Automotive Warranty Specialist will be working in a reputable automotive dealership, providing exceptional customer service and support.
* Maintaining accurate transaction records and ensuring compliance with regulatory requirements.
* Providing expert advice on warranty claims and resolving any discrepancies or issues efficiently.
The ideal candidate will possess excellent attention to detail, strong communication skills, and the ability to work in a fast-paced environment. If you are passionate about the automotive industry and have a keen eye for detail, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
Manage warranty claims from initiation to resolution, ensuring timely completion and meeting regulatory requirements.
Liaise with technicians and manufacturers to resolve any warranty-related issues or concerns.
Develop and maintain accurate transaction records, ensuring data integrity and compliance.
Provide exceptional customer service, responding promptly to queries and addressing any concerns efficiently.
Stay up-to-date with industry developments, regulatory changes, and manufacturer updates to ensure optimal performance.