Be passionate about great customer service
- Be part of this great team - help your community
- Have management experience? Worked in a warehouse/retail/hsp environment?
**Return-It** was launched in 2018 to focus on making recycling simple, accessible and rewarding. A part of
**Re Group**, an Australian owned company, focused on providing solutions for recycling and recovery of resources from waste.
An exciting career opportunity exists for highly motivated & proactive Assistant Site Supervisor to help grow our depot located in
**Narangba**. Return-It depots operate
**7 days a week. **The role is full time and includes working one day on the weekend.
If you have a passion for providing great customer service, a commitment to maintaining a safe working environment and building a successful team culture for our people, then we would like to hear from you.
**What will you do?**
You will lead by example as you are pivotal to our culture, team, performance and work ethics.
- Assist with the collection and management of all product that enters the depots
- Ensure that product that is sorted accurately and placed in bulker bags (heavy lifting required)
- Transport bulker bags to the relevant storage area. This may be via forklift or manual handling
- Work with customers on a daily basis, assisting them to sort their containers either manually or via the alchemy machines
- Ensure all customers that come through the Depot feel important and valued
- Ensure that the customer experience received inspires returning customers
- Weekly reporting on Performance and Health and Safety in the Depot to Head Office to ensure transparency
- Monitor the KPI's produced by the depot to identify problem areas and establish and new procedures to improve efficiency
- Ensure that staff have the skills and training to work safely and efficiently
- Regularly check the workplace for hazards and report any faults/risks for repair
**Why you?**
- Seeking a career in the recycling industry
- You are energetic and have a "can do" attitude
- You are a hard worker
- You understand your community
- You take pride in your work
- You are a leader
- You are a team player
- Customers love you
**Experience & Qualifications**
- Experience in a Customer Service role
- Experience working in a warehouse/storage facility
- Forklift license desirable (or willingness to obtain)
- A current driver's license is essential