About the Role
We are seeking an experienced Night Auditor to join the Front Office team. You will provide guests with friendly and efficient service related to their arrival, departure, and duration of stay. You will also be responsible for processing all transactions in accordance with hotel policy and procedures and maintaining a logical and accurate work sequence for cash handling and accounting practices.
Responsibilities
Ensure the highest possible standards of professionalism and guest service at all times.
Work an 11pm night shift, 7‐day roster including weekends and public holidays. Follow up and act on maintenance, security, or occupational health and safety issues as required.
Work an 8‐hour shift Monday to Friday with weekend availability.
Qualifications
* Minimum of 12 months experience in a similar role within a hotel environment
* Sound understanding of financial results with strong attention to detail
* Excellent customer service with a thorough understanding of the hotel setting
* Confident conflict resolution and creative problem‐solving skills
* Excellent organisational and time‐management skills
* Previous experience in a quick‐paced dynamic environment
* Experience with Opera is preferred but not essential
* Availability to work a night shift commencing at 11pm
* Availability to work a 7‐day roster including weekends and public holidays
* Front Office experience: 2 years (required)
Benefits
* Employee discount
* Professional development assistance
* Referral program
Schedule & Work
8‐hour shift, Monday to Friday, weekend availability. Work location: In person. Work authorisation required: Australia.
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