**About Longines**
Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Switzerland since 1832, Longines is a brand of rich heritage and timeless elegance. With generations of experience as the official timekeeper for world championships and as partner of international sports federations, Longines has created lasting and durable links to the world of sports.
**The Role**
We are currently recruiting a Boutique Manager to oversee and manage the day-to-day operations of our beautiful recent Longines Boutique on Edward Street. In this role, you will have full responsibility for all personnel matters, sales, payroll, managing boutique inventory and expenses, and overseeing the customer service department. In this role, you will represent the brand in the market and therefore should maintain the highest level of professionalism, customer service and sales excellence.
**Responsibilities**
- Ensure that shop sales goals are continually met
- Ensure that the highest standards of customer service are maintained
- Conduct briefings and regular training sessions
- Motivate staff to optimise performance
- Daily reporting
- Inventory and stock control
- Visual merchandising
- Conduct regular product, sales and customer service training for all team members
- Collaborate with Longines marketing and communications team to develop and coordinate events
**Skills and Experience**
- Extensive retail experience (luxury sector preferred)
- Highly developed and proven customer service skills
- Proven staff management experience
- Computer literacy skills: Word, Excel
- Excellent organisational skills
- Team player
- Energy, drive and enthusiasm
- Passion and enthusiasm for the Longines brand
**Culture**
Within our brand, we have created a positive culture with a team of professional and friendly individuals who are all passionate about the brand. The whole team receives lots of support from the rest of the company, which has a strong focus on training and development. With new products released every year there's always something new to learn about.
**Benefits**
- Staff product discounts
- Product and sales training
- Rotating roster
- Base salary + bonus
- Friendly team
**How to Apply**
Job Reference: SGAU00333
📌 Boutique Manager Longines Edward Street
🏢 Swatch Group
📍 Brisbane