APS3 Participant Support Officer Are you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team. Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extension Full-Time Hours: 8:30am to 5:00pm, Monday to Friday Location: Horsham Start Date: ASAP, pending clearances Australian Citizenship is required Key Responsibilities Providing frontline customer service to participants Supporting administrative processes and data entry Engaging with participants, their families, and support networks Ensuring compliance with agency policies and procedures Collaborating with team members and internal stakeholders About You Strong communication and interpersonal skills High attention to detail and organisational ability Experience in administration or customer service (government experience advantageous) Ability to work in a fast-paced, participant-focused environment Adaptability, empathy, and a professional attitude Eligibility Requirements Australian Citizenship is required Must be willing to undergo pre-employment screening including: National Criminal History Records Check How to Apply If you're ready to make a meaningful impact, we want to hear from you! Apply directly using the link provided or by submitting your CV. For confidential discussion, please don't hesitate to contact me: rashi.joshi@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Please click here to apply.